Cancellation & Payment Policy

Standard Cancellation Policy:

Appointments must be canceled or rescheduled with at least 24 hours’ notice to avoid being charged the full session fee.

Late Cancellation & No-Show Fee:

Cancellations made with less than 24 hours’ notice—or failure to attend a scheduled session—will result in a full session fee. This policy ensures we honor both your time and the therapist’s availability.

Payment Disclaimer:

Payment is due at the time of scheduling. Sessions will not be confirmed without payment. This secures your appointment and helps maintain a consistent schedule for all clients.

How to Cancel or Reschedule:

To cancel or reschedule, please use the client portal link included in your appointment confirmation.

Cancellation & No-Show Policy:

Appointments canceled with less than 24 hours’ notice are non-refundable and will incur a full session fee. No-shows will also be charged the full rate. This policy protects the integrity of our schedule and ensures that time is reserved for clients who are ready to engage in care

Emergencies & Exceptions:

We understand emergencies happen. If you experience a legitimate emergency, please notify us as soon as possible. Exceptions may be made at the therapist’s discretion.

Reminder:

By scheduling a session, you acknowledge and agree to this cancellation and payment policy.